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TripAdvisor

Marketing & Distribution

TripAdvisor is one of the largest travel review platforms, where guests publish hotel reviews and ratings that influence booking decisions. It also operates metasearch price comparison and paid visibility products for hotels.

In practice

For most properties, TripAdvisor matters primarily as a reputation surface. Ranking within a destination reflects review quantity, quality and recency, and many travelers cross-check a hotel there even when booking elsewhere.

Management basics are claiming the listing, keeping photos and details current, and responding to reviews consistently, especially critical ones. Soliciting reviews from real guests is generally allowed, while incentivized or fake reviews carry penalties and lasting reputation damage when exposed.

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