The Sesion blog

Housekeeping software is adopted or ignored on the first morning. What to test: language support, offline behaviour, how a room status changes, and whether the assignment logic matches how your team really works.

Mobile keys are a hardware decision disguised as a software one. What to check on lock compatibility, batteries, offline behaviour and the guests who will never use their phone.

A hotel website is judged on direct bookings, not on design awards. What to ask an agency about ownership, speed, the booking engine handover and who maintains the site next year.

Hotel marketing agencies are easy to hire and hard to evaluate. How to check attribution, who owns the ad accounts, what the fee model rewards, and which promises should make you walk away.

The cloud versus on-premise debate is really about who maintains the system, how you pay for it, and what happens when the connection drops. A comparison of the model, not of vendors.

One vendor for everything or the best tool for each job. The trade is between integration effort and the ability to replace a weak component without rebuilding the stack.

Connecting your PMS straight to two OTAs can work. What changes when you reach the fourth channel, and where the hidden cost of managing connections yourself appears.

The engine bundled with your PMS is already integrated and usually cheaper. A specialist one converts better in most comparisons. How to decide with your own numbers instead of a sales deck.

Automated pricing reacts faster and never forgets a date. Manual pricing understands context a model cannot see. Where each one wins, and how most hotels end up combining them.

A well built spreadsheet runs revenue management at many hotels and costs nothing. The signals that tell you it has reached its limit, and what a system adds that a sheet cannot.